This Privacy Policy explains how Merritt Games collects, uses and protects personal information when you use merrittgames.co.uk, contact us or place an order.
Who we are
Merritt Games is a trading name of Dan Merritt, a sole trader. For data protection purposes, Dan Merritt trading as Merritt Games is the controller of the personal information described in this policy.
Trading address: 170 New Rd, Croxley Green, Rickmansworth, WD3 3HD, United Kingdom. Email: [email protected].
Information we collect
Depending on how you use the site, we may collect information such as your name, billing and delivery address, email address, telephone number where provided, account details, order history, communications with us, marketing preferences, IP address, browser or device information and information about how the website is used.
Payment information is handled through the payment services made available at checkout. Merritt Games does not need to store your full payment card details itself.
Why we use your information
We use personal information to process and fulfil orders, take payment, provide customer service, manage accounts, communicate about orders, prevent fraud and misuse, maintain the security and operation of the website, meet accounting and legal obligations, and improve our business and services.
Our lawful bases
Depending on the purpose, we process personal information because it is necessary to perform a contract with you or take steps at your request before entering into a contract, because we must comply with a legal obligation, because we have a legitimate interest in operating and protecting our business, or because you have given consent where consent is required.
Who we share information with
We only share personal information where needed for the purposes described above. This may include website hosting and technical service providers, ecommerce and website software providers, payment service providers, delivery and postal providers, email and contact-form providers, professional advisers, and public authorities or regulators where required by law.
Before this policy replaces the current live policy: we will confirm the final payment, delivery, analytics and cookie services used at launch and update this section where naming a provider would improve transparency.
International transfers
Some service providers may process personal information outside the United Kingdom. Where data protection law requires safeguards for an international transfer, we will rely on an appropriate lawful transfer mechanism or other applicable protection.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, dealing with enquiries or disputes, maintaining appropriate business records, and meeting tax, accounting or other legal requirements.
Your rights
Depending on the circumstances, UK data protection law gives you rights over your personal information. These can include rights to request access, correction, deletion, restriction of processing, data portability, and to object to certain processing. Where we rely on consent, you can withdraw that consent at any time without affecting processing that was lawful before withdrawal.
To exercise a data protection right, contact us at [email protected]. We may need to verify your identity before acting on a request.
Marketing
We will only send electronic marketing where we have an appropriate lawful basis to do so. Where consent is required, you can withdraw it at any time. Transactional messages about an order are not marketing messages.
Cookies and similar technologies
Our website uses cookies and similar technologies. Strictly necessary technologies may be used to provide requested features such as the basket, checkout, account login and security. Where consent is required for non-essential technologies, we will request it before those technologies are used. Please see our Cookie Policy for more information.
Security
We use reasonable technical and organisational measures designed to protect personal information. No website or transmission method can be guaranteed to be completely secure, so we regularly review the measures appropriate to our business and services.
Automated decision-making
We do not currently use personal information to make solely automated decisions that produce legal effects or similarly significant effects on customers.
Complaints
If you have a concern about how we use your personal information, please contact us first so we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office.
Changes to this policy
We may update this policy as the store, its suppliers or legal requirements change. The current version published on this website will apply.